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Wise Retains Russian Customers with European Residence Permits While Restricting Customers Registered in Russia

Published: 25.09.2026

According to the source, Wise continues serving Russian citizens who hold a European residence permit but restricts customers whose registered address remains in Russia. Portuguese banks also require regular updates on tax residence and source of funds, with outgoing transfers potentially suspended if the information is not updated.

For Russians relocating to Portugal, access to Wise depends not only on nationality but also on a documented European residence status and registered address. This may affect the choice of payment provider before relocation and makes residence documentation important. According to the source, Portuguese banks also review tax-residence information and the source of funds, so outgoing transfers may be delayed or suspended if customer data is not updated. The issue is especially relevant to Russians without an EU residence permit and to people planning substantial transfers.